Context HelpIf you feel lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A context menu will show up. It comprises exhaustive info about all the operations that you can carry out on the page in question. Each pop-up menu opens on the same page so that you can swiftly return to your work.
Video TutorialsWe have a huge library of educational videos explaining how to use our Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.If you can't find the solution you searching for, take a look at our comprehensive FAQ section, which contains questions asked by actual customers and offers real solutions. We regulary update our Frequently Asked Questions database with new Q&A's so as to cover all the innovations and new additions to our hosting platform.
Ticketing SystemIf you still can't discover the solution you searching for in the FAQ database either, you can touch base with our excellent team of technical support engineers available 24x7 and ready to assist you with any problem. Each trouble ticket you send will be replied to in less than 60 minutes (the average response time is only 20 mins), so you will not have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 113151
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com